TDK – Frequently Asked Questions (FAQ)

1. What products do you sell?

We specialize in laptops, desktop, and related accessories such as chargers, docking stations, and external devices.

2. Are your products new or refurbished?

We primarily sell brand-new products unless otherwise stated. If a product is refurbished, it will be clearly labeled in the product description.

3. How do I place an order?

You can place an order by:

• Creating an account on tdkdeal.com

• Adding items to your cart

• Completing the checkout process using one of our supported payment methods

4. What payment methods do you accept?

We accept the following payment methods:

• Major credit/debit cards (Visa, MasterCard, American Express)

• PayPal

• Other options may be available during checkout

5. How do I track my order?

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package on the carrier’s website.

6. How long will it take to receive my order?

Orders typically ship within 1–2 business days. Delivery times vary depending on your location, but most orders arrive within 3–7 business days after shipment.

7. Do you ship internationally?

Currently, we only ship within the United States. We do not offer international shipping at this time.

8. What is your return policy?

We only accept returns for defective or damaged items, and you must notify us within 7 days of delivery.

See our full Return Policy for details.

9. Can I cancel or modify my order after placing it?

Yes, but only if your order hasn’t been shipped yet. Please contact us as soon as possible at sales@tdkdeal.com.

10. Is it safe to shop on your website?

Yes. We use secure encryption and do not share your information with third parties, except for shipping purposes. See our Privacy Policy for more.

11. Do you offer bulk or business discounts?

For bulk purchases or business inquiries, please contact us at sales@tdkdeal.com and we’ll be happy to assist.

12. I have another question that’s not listed here. What should I do?

Feel free to reach out to us anytime via:

Email: sales@tdkdeal.com

Phone: (919) 244-4738